Lance's February Newsletter: ISO audits & training
It’s been another busy month here at Eight Days a Week Print Solutions. We’re gearing up for our ISO audits by training several of our own staff in the audit process. We’re also looking forward to attending the Printweek Awards where we’re hoping for some recognition for the fantastic 2021 the business had.
ISO Audits & Training
Here at Eight Days a Week Print Solutions ISO audits are integral to our business and our customers.
They promote best practice and offer reassurance that we are committed to delivering and operating to the highest possible standards. As a continual living management process, it is always being updated, reviewed, and optimised to ensure we are always improving and striving to be the best that we can be going forward.
Being an SME specialising in Direct Mail, Hybrid Mail (an alternative to franked mail) and Royal mail door to door leaflet distribution that's steadily growing, we have decided to incorporate more of our team members into the audit process. Allowing audits to be conducted on a more regular basis without impacting or disrupting the business. Whilst employees also gain a greater understanding of processes in other areas of the business and giving insight from a fresh perspective.
Would your business benefit from getting ISO Accredited?
There are numerous studies that would suggest so!
There's an array of ISO accreditations relevant for a range of industries and sizes. The benefits include improved productivity, quality, and efficiency, preventing reoccurring problems whilst reducing customer complaints and costs.
We are currently in the process of working towards the certification for health and safety - ISO45001. By adding this crucial certification alongside our other certifications for Quality ISO9001, Environmental ISO 14001, and Information Security ISO27001, we want to ensure that we have a safe, secure, sustainable business plan with a continual improvement process to drive us forward.
"ISO Audits can be a big undertaking but once the ground work is in place you have the foundations to keep building a better business. You get out what you put in." Lance Hill
As part of our continued growth, our investment strategy is a critical component to this being successful. We have recently committed to a new ink jet machine due to be installed next month and have also placed an order for a new high speed paper enclosing line, which will be the first of its kind in the UK. More news on that to follow…
We are very much looking forward to attending the Printweek Awards 2022 tonight. We are delighted to be finalists in three awards:
SME of the year
Environmental company of the year
Customer service team of the year
We’d like to wish all the finalists and attendees the best of luck, and look forward to catching up with acquaintances, both old and new
Paper lead times
Sadly the paper availability issue has not gone away yet, with one of Europe’s largest mills still on strike, although this is planned to come to an end within the next two weeks.
Whilst the disruption has not hit us or our clients yet, it is having a detrimental impact on the high volume print sector. During the pandemic many paper mills moved away from paper production to packaging production given the increase of online ordering with many people isolating and working from home. At present very few have switched back resulting in extended lead times on many paper orders.
EDWPS customers need not worry though, we are keeping close tabs on it and speak multiple times a day with our own paper suppliers to ensure continuity of supply and avoid any unnecessary disruptions.
As before, plan ahead to avoid any issues.
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